Versand
Shipping Policy
Overview
At Deskoza, we aim to deliver your order as quickly and efficiently as possible. This Shipping Policy outlines our processing times, delivery estimates, and important information regarding your order.
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Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays)
- Once your order has been processed, it will be shipped immediately
You will receive a confirmation email with tracking information once your order has been dispatched.
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Shipping Times
Estimated delivery times:
- Europe: 5–12 business days
- United States: 7–15 business days
- Other International Locations: 10-20 business days
Please note that these are estimated timeframes and not guaranteed.
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Shipping Costs
- We offer free standard shipping on all orders unless stated otherwise
- Any additional shipping fees will be clearly displayed at checkout
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Delays
While we work hard to ensure timely delivery, delays may occur due to:
- High demand periods
- Customs processing
- Carrier issues
- Incorrect shipping information
Deskoza is not responsible for delays caused by external factors beyond our control.
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Incorrect Address
It is the customer’s responsibility to provide accurate shipping information.
If an incorrect address is provided:
- We are not responsible for lost or undelivered orders
- Additional shipping fees may apply to resend the package
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Lost or Stolen Packages
If your package is lost in transit:
- Contact us within 14 days of the estimated delivery date
- We will investigate and provide a resolution
Deskoza is not responsible for packages marked as delivered but lost or stolen afterwards.
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Customs and Duties
For international orders:
- Customs fees, import taxes, or duties may apply
- These charges are the responsibility of the customer
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Contact
If you have any shipping questions, please contact:
aasulaiman0613@gmail.com
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By placing an order, you agree to this Shipping Policy.